beautypg.com

A.4 troubleshooting connectivity issues – Comtech EF Data SPOD PS 1, PS 1.5, and PS 2 C-, X-, or Ku-Band User Manual

Page 131

background image

SPOD C-, X-, or Ku-Band Outdoor Amplifier

MN-SPODPSX

Appendix A

Revision 1

A–5

Only the offline unit is allowed to initiate a redundant switchover by throwing the waveguide

switches. The offline unit will initiate a redundant switchover if any of the following conditions

are met:

• Online unit faulted, and offline unit is not faulted.

• Inter-unit redundant link established, and then timed out.

• Mismatched waveguide switch condition is detected.

• Unit is forced online through a remote command.

If the unit has offline mute (OFM) enabled, then the unit will mute the RF output when it is

offline.

A.3.2.1

Applicable Serial-based Redundancy Commands and Queries

See Chapter 5. SERIAL-BASED REMOTE PRODUCT MANAGEMENT for detailed

information about the remote commands and queries specified in this section.

Remote commands applicable to redundancy operations are as follows:

Remote Command Meaning

Functional Description

RED

Redundancy Online/Offline Reports the appropriate unit’s online/offline status. Also used

to force a unit to go active (online).

ESW

Enable Switch Mode

Puts the unit into redundancy or standalone (manual) mode.

AOF

Attenuation Offset

Individual attenuation command, used to adjust out small

differences in power levels of different amplifier.

A.4

Troubleshooting Connectivity Issues

Each network is unique, and network configuration and management are outside the

scope of this manual. This information is provided as a helpful troubleshooting tool,

but trained network specialists may be required to make an Ethernet-enabled

product work in a specific network. This section offers common solutions to network

connectivity issues experienced by Comtech EF Data technical support personnel

while developing or testing Ethernet-enabled products using the Windows XP

operating system.

The most common connectivity issue is neglecting to properly connect the SPOD to the external

PC Ethernet interface.

Check for link and activity LEDs to light up on the NIC or network switch where the SPOD is

connected to the Ethernet network. If the link LED is lit, validate the Ethernet connection by

pinging the SPOD at its IP address using the Windows Command-line interface:

• To access the Command-line interface, click Start Run… from the external PC’s Taskbar.