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9005 no printhead, 9007 bad mac address, 9009 temporary mac – Avery Dennison Monarch 9864 Error Messages User Manual

Page 64: 9011 bootloader ext, No printhead, Bad mac address, Temporary mac, Bootloader ext

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05/08 Rev. AB

USER MANUAL

Error Messages

9844 – 9854 – 9864

64

9005 No

Printhead

Status

Printhead could not be detected for one of the following reasons:

- Printhead cable not connected

- Wrong printhead type

- Defective printhead cable

- Defective CPU board

- Printhead cable plugged into wrong connector on the CPU board

Action

Check printhead cable, printhead and CPU board, and replace defective

parts.

9007

Bad MAC Address

Status

This error message appears when an invalid MAC address is programmed
to the CPU board. Valid means the MAC address matches the range
00.0a.44.xx.xx.xx.

In this case, the network is not initialized. To work with the network, a valid
(Avery-) MAC address must be programmed on the board. This can only be
done by an authorized service technician or by the factory.

Action

Press Online to acknowledge. The printer starts, but cannot be used with a

network.

Contact Service for help reprogramming the boards MAC address.

If new programming is not possible, exchange the CPU board.

9009 Temporary

MAC

Temporary

MAC

address.

Status

This error message appears when the MAC address has the value
00.0a.44.00.00.00. This MAC address is used only during production.

Action

Press Online to acknowledge. The printer starts and the network can be

used.

Contact Service for help reprogramming the boards MAC address.

If new programming is not possible, exchange the CPU board.

9011 Bootloader

ext.

Bootloader external device.

Status

At least one external device (AI, BLDC output stage) has no valid
application loaded. The printer remains in the bootloading status and
returns this message. The error only occurs if an AI is applied.

Action

Load a valid application.