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General information about error messages, Display of errors and status, Acknowledging status messages – Avery Dennison Monarch 9864 Error Messages User Manual

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05/08 Rev. AB

USER MANUAL

Error Messages

9844 – 9854 – 9864

6

General information about error messages

Display of errors and status

When an error occurs, a message appears on the display.

9864 only: If the parameter

SYSTEM PARAMETER > Signal buzzer

is set to On,

an additional tone signal is given.

The status can be requested using the serial interface (see Easy Plug
command #!Xn).

Display

The error or status report on the display is shown as follows:

Status xxxx

TextTextTextTextTextTe

Status: Is replaced by either “PrintStatus” or “QueueStatus.”

--

PrintStatus means the error is caused by a printer error, independent of
the print job. This is a message of the printer control.

--

QueueStatus means the error is caused by a faulty Easy Plug command
in the print job. This is an Easy Plug message.

xxxx signifies error codes from 0001 to 9999.

TextTextTextText stands for a brief text explanation.

More detailed information about the error codes and the actions required is
given in the descriptions of each error code.

Example

PrintStatus 8704
IDM Init. Error

Acknowledging status messages

Self-acknowledging Self-acknowledging status messages tell you about a printer event.

The message appears for a brief period on the display and is accompanied
by a short signal tone. The printer continues to operate without any user
intervention.

Pay attention to each message to prevent any problems.

Acknowledging

Acknowledge codes appear on the display until the error has been
corrected and acknowledged by pressing Enter. A short signal tone is given
when the message appears.

Disabling

Disabling codes are more serious and require a “warm start” (press
Cut+Online+Feed) or require you to turn off the printer.