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Preparing for a service center call – Juniper Systems Archer Reference Guide User Manual

Page 106

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Chapter 11: Troubleshooting and Service Tips

99

Preparing for a service

center call

When you contact a service center, you are asked to

identify your device. Your device serial number and other

identifi cation information can be found by following these

steps:

1. Tap

Start

>

Settings

. The Settings window appears.

2. Tap the System tab.

3. Choose

System Confi g.

The System Confi guration window

appears, listing the information you need for the service

center.