Juniper Systems Archer Reference Guide - Manual (Page 105)

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and close running programs, follow these steps:
1. Press the Applications Manager button. The
Application Manager window appears.
2. Select the program(s) you want to close.
3. Tap End Task. This closes the program.
Issue 5: My Field PC quickly drops its ActiveSync connection
to my desktop computer.
Solutions: Firewall programs sometimes cause ActiveSync
connection problems. In these cases, the fi rewall sees
the Field PC as a strange and possibly hostile computer
and prevents the device from connecting to the desktop
computer.
To allow the mobile device to connect to your desktop
computer, follow these steps:
1. Use the serial cable to connect your device to the
desktop computer. Follow the ActiveSync wizard
instructions.
2. If your fi rewall application brings up a warning message
asking whether you want to allow a connection, check
the option to allow the connection and click “Yes”.
Note: If the warning message above does not appear when
you try to connect to the desktop computer but the device is
still being dropped, contact your service center.
Issue 6: The Field PC locks up.
Solution: To reset the device, press and hold the Power
button for 10 seconds or until the screen goes dark. The
device turns on again after a few seconds.