HP Insight Management Agents - Manual (Page 79)

• Hard Resets—Displays the number of times the SCSI Hardware Interface Driver detected
that the SCSI bus has been reset since the driver was loaded.
Hard resets occasionally occur due to device errors. If this value rises dramatically, there
might be a problem. Review the SCSI bus information for unusually high error counts. A
device with a large number of bus errors might be failing and require replacement.
• Soft Resets—Displays the number of times the SCSI Hardware Interface Driver has issued
a reset command to all devices on a SCSI bus since the driver was loaded. Soft resets occur
when the device driver is initializing the SCSI bus for operation or when device errors have
left the bus in an ambiguous, nonoperational state.
If this value rises dramatically, there might be a problem. Review the SCSI Bus Information
for unusually high error counts. If there is a device with a large number of bus errors, it
might be failing and require replacement.
• Timeouts—Displays the number of times the SCSI Hardware Interface Driver issued a SCSI
command but did not receive a reply within a specific amount of time. This count is kept
from the time the driver was loaded.
Timeouts might occur when a device fails to process a request because the SCSI bus was
busy. However, if this value rises dramatically, there might be a problem. Verify that non-disk
SCSI devices (such as tape drives) reside on the SCSI bus with the drives. Non-disk devices
can require the SCSI bus for long periods, resulting in timeouts.
SCSI device information
The information displayed for each SCSI device entry in the submenu includes condition graphic,
location (SCSI ID), and device type. Select any of the physical devices from the submenu to
display more information about the device.
Storage Agent 79