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Reboot – HP Insight Management Agents User Manual

Page 118

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Timeout—Displays how many minutes ASR waits before initiating a recovery process. ASR
depends on the software support to routinely notify the ASR hardware that the server is
operating properly.

To change the timeout setting, use the System Configuration Utility. The time you specify
for this field should be a prudent period of time before resetting the system and activating
the recovery process after a fault occurs. If the timeout period is set too low on a heavily
utilized server, the timeout could occur before the software support has time to service the
timer.

ASR Hardware Version—Displays the version of the hardware supporting ASR. Use this
information for identification purposes.

Reboot

Reset Boot Option—Displays what the server will boot after an ASR reset occurs. When the
recovery process is initiated, ASR resets the server, test all memory, de-allocate any bad
memory blocks, and page you (if modem is present in the server and paging is enabled).

ASR Reset Limit—Displays the number of consecutive times that ASR attempts recovery.
The Automatic Server Recovery (ASR) feature can restart a server after a critical hardware
or software error occurs. ASR attempts the recovery process a limited number of consecutive
times. You cannot change this number. If the server continues to experience hardware or
software errors and the number of recovery cycles exceeds this limit, the server logs an error
to the Critical Error Log, and then continues to boot the Utilities from the hard drive.

Use the ASR Reset Limit feature in conjunction with the ASR Reset Count feature in the
same window. The ASR Reset Count feature displays the number of times that ASR has
rebooted the server. If the ASR Reset Count is approaching the reset limit, immediately
investigate the server for problems by checking the Critical Error Log and running
Diagnostics.

ASR Reset Count—Displays how many times the ASR feature has rebooted the server. ASR
reboots (or resets) the server a limited number of times. If the ASR Reset Count is
incremented, check the Critical Error Log to determine if a serious problem exists.

If you suspect a software problem, consult your operating system documentation.

If you suspect a hardware problem, run Diagnostics to determine if a problem exists.

This count is reset to 0 when the system is reset manually.

Pager

Pager Status—Displays the status of the pager. If a modem is installed in the server and
paging is enabled, ASR can send an alarm to a pager when a critical error occurs.

The status can be the following:

Enabled—Paging will occur.

Disabled—Paging will not occur.

Unknown—You may need to upgrade your support software or Server Agents or the Server
Agent cannot determine the status of this pager.

Pager Dial String—Displays the pager dial string that the server will dial when an alarm
occurs. If a modem is installed in the server and paging is enabled, ASR will send an alarm
to a pager and deliver a pager message.

Pager Message—Displays the pager message sent when an ASR occurs. The pager message
is a numeric value of up to seven digits (characters must be 0 through 9) that identifies the
server experiencing the hardware or software failure. There is an additional space for a

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Agent information