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Troubleshooting and error recovery – HP Compaq StorageWorks TL881 DLT Mini-Library User Manual

Page 138

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Diagnostics and Troubleshooting 6-3

ERROR, FAULT, MALFUNCTION

TROUBLESHOOTING

AND ERROR RECOVERY

Determine Suspected Error Type

PLATFORM

No FSC displayed. Normal front

panel operation

Cycle the power

to the library

Retry

Check configuration in Ch. 4

Call Technical Support

GENERAL DRIVE

FSC and ERP displayed on

control panel

Follow the ERP on

the control panel

Find FSC in Table 6-2

Follow the ERP in Table 6-1

Call Technical Support

CARTRIDGE ERROR

FSC may/may not be displayed

Cartridge will not eject

Normal operation impossible

SHR-1280

Figure 6-1. Troubleshooting Flow Chart