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Chapter 6: diagnostics and troubleshooting, Chapter 6, Diagnostics and troubleshooting – HP Compaq StorageWorks TL881 DLT Mini-Library User Manual

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Chapter

6

Diagnostics and Troubleshooting

Diagnostics and Troubleshooting Overview

This chapter describes the procedures for diagnosing platform problems and
drive errors that can cause the MiniLibrary to malfunction. It also provides
Fault Symptom Codes and Error Recovery Procedures to help restore
operability.

Diagnosing Problems

There are two main types of problems that can cause the DLT MiniLibrary to
malfunction or fail to perform correctly: platform problems and general drive
errors. Some errors cause Fault Symptom Codes (FSC) to be displayed on the
control panel, along with a description of the fault. Error Recovery Procedures
(ERP) are available for each FSC. They are described in this chapter.

Platform Problems

These errors arise out of incorrect installation and configuration. The most
common characteristic of this type of error is that the drive appears to operate
normally, except that no data can be interchanged. You may not get an error
code on the control panel. To identify an error as this type of problem, check
your installation and configuration setup, referring back to Chapter 3,
Installation and Chapter 4, Configuration.