HP OneView for VMware vCenter - Manual (Page 122)

c-Class server blade and that the corresponding Onboard Administrator is accessible from
the default system browser on the system where Insight Control for vCenter is installed.
For all other events delivered by Insight Control for vCenter to vCenter Server, the HP SNMP
agents or HP CIM providers must be installed and configured.
•
Verify that the Onboard Administrator is configured to forward events to Insight Control for
vCenter.
1.
Access the Insight Control for vCenter Home Settings page.
2. Click the Configuration tab.
3. Verify that OA Settings Forward Events is set to Yes. If No is currently selected, select
Yes, and then click Save.
Firmware inventory information is not shown
Possible causes: Insight Control for VMware vCenter supports firmware discovery only on vSphere
5.x/ESXi 5.x hosts that have the HP ESXi offline bundle for VMware installed. The vSphere 5.x/ESXi
5.x user name and password are required for communication with HP CIM providers.
•
If the host is not running vSphere 5.x/ESXi 5.x, the following message is displayed:
There are no firmware components to display.
Firmware inventory is only supported on hosts running ESXi.
•
If the HP ESXi offline bundle for VMware is not installed on the host, the following message
is displayed:
There are no firmware components to display.
The HP ESXi Offline Bundle for VMware is not installed on this host.
•
If some other error occurs, the following message is displayed:
There are no firmware components to display.
An error occurred while discovering firmware.
No Virtual Connect information is available for this host error
The following scenarios can cause this error:
•
Servers are not blade servers.
•
The blade server is not configured with Virtual Connect.
•
The Virtual Connect credentials are not valid.
•
Other errors occurred while retrieving Virtual Connect data.
For more information, see the Insight Control for vCenter logs. For information about accessing
the logs, see
“Viewing the log files” (page 116) .
Troubleshooting the Storage Module for vCenter
This section includes troubleshooting information specific to the Storage Module for vCenter. For
general Insight Control for vCenter troubleshooting, see
“Troubleshooting Insight Control for vCenter”
(page 116) . For troubleshooting information specific to the Server Module for vCenter, see
“Troubleshooting the Server Module for vCenter” (page 119) .
Storage Administrator Portal login credentials
During the Storage Module for vCenter installation, you specify the login credentials to use for the
Storage Administrator Portal. These credentials are only for logging in to the Storage Administrator
Portal; they do not grant the VMware Administrator role that is required to perform Storage Module
for vCenter provisioning operations on HP arrays. To use the Storage Module for vCenter
122 Troubleshooting