HP OpenView Storage Management Appliance and Software - Manual (Page 84)

Monitoring Events
68 Storage Management Appliance Software V2.0 User Guide
User properties take priority over any notification settings. For example,
notification settings could specify that a user receive notification messages for
three event types of severity type Warning. The system does not send those
messages if the user property allowing notification is not selected or the property
specifying delivery of Warning type messages is not selected. Be sure a user has
the appropriate user properties selected before you attempt to designate that
person as a recipient of standard e-mail or e-mail pager notification. See
“ Configuring User Properties for Notification ,” on page 68 for detailed
information.
Avoiding Duplicate Notification
The HSV and HSG Element Managers have their own notification features that
can be used to directly notify people or other hosts of an HSV or HSG event. It is
possible to have both the Management Appliance and the Element Managers send
notification messages for one of these events.
To avoid duplicate notification you need to select one of the following options.
■
Receive notification directly from the HSV or HSG Element Managers. Set
up or maintain direct notification settings for the Element Managers and do
not set up the Management Appliance for notification of these events
■
Receive notification through the Management Appliance. Set up the
Management Appliance for notification of HSV and HSG events and do not
set up the Element Managers for direct notifications.
Configuring User Properties for Notification
In order to receive event notifications of any type, a user must have appropriate
options selected on their user properties page. A user assigned the Operator
privilege level can change their own notification properties and a user assigned
the Administrator privilege level can set notification properties for any user.
The following conditions must be satisfied before a user receives notification
messages.
■
User contact information must be filled in and notification must be enabled
for the user.
■
Notification settings for at least one device or application must specify that
the user receive notifications for one or more event types.