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6 remote command devices, 7 troubleshooting, A connecting external storage systems – HP XP External Storage Software User Manual

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Configuring Cross-subsystem Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Changing the Configured Cross-subsystem Path Priority . . . . . . . . . . . . . . . . . . . 82

Canceling the Cross-subsystem Path Configuration . . . . . . . . . . . . . . . . . . . . . 83

Changing the Cross-subsystem Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Checking the External Volume Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

LDEV Information Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Mapping Path Information Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Turning On or Off the Storage System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Commands for Turning On or Off Only the External Storage System . . . . . . . . . . . . . . 87

Turning On or Off Only the External Storage System . . . . . . . . . . . . . . . . . . . . 88

Turning On or Off Only the Local Storage System . . . . . . . . . . . . . . . . . . . . . . 88

Turning On or Off Both Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Disconnecting External Storage System or Disconnecting External Volume . . . . . . . . . . . . . 89

Disconnecting All External Volumes (Disconnect Subsystem) . . . . . . . . . . . . . . . . . 90

Disconnecting an Individual External Volume (Disconnect Volume) . . . . . . . . . . . . . . . 90

Checking Connection Status and Resuming External Volume Operation . . . . . . . . . . . . . . 91

Resuming All External Volumes (Check Paths & Restore Volume) . . . . . . . . . . . . . . . . 91

Resuming an Individual External Volume (Check Paths & Restore Volume) . . . . . . . . . . . . 92

Stopping the Use of Paths to the External Volume (Disconnect Paths) . . . . . . . . . . . . . . . . 92

Restoring the Paths to the External Volume (Check Paths) . . . . . . . . . . . . . . . . . . . . . 93

Changing the Cache Mode Setting of the External Volume . . . . . . . . . . . . . . . . . . . . 93

Changing the Inflow Control Setting of the External Volume . . . . . . . . . . . . . . . . . . . 94

Changing the Port Setting of the External Storage System . . . . . . . . . . . . . . . . . . . . 94

Change WWN Parameter Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Editing Mapping Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Edit Policy Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Deleting the External Volume Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

6 Remote Command Devices . . . . . . . . . . . . . . . . . . . . 99

Overview of Remote Command Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Guidelines for Remote Command Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Mapping a Command Device as a Remote Command Device . . . . . . . . . . . . . . . . . . 102

Using Continuous Access or Continuous Access Journal with Remote Command Device . . . . . . . . 102

Procedure to Use Initiator/External MIX Mode . . . . . . . . . . . . . . . . . . . . . . . 104

Restrictions on Initiator/External MIX Mode . . . . . . . . . . . . . . . . . . . . . . . . 105

7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 107

Troubleshooting for External Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Calling HP Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

A Connecting External Storage Systems . . . . . . . . . . . . . . . . 113

System Parameters for Connecting TagmaStore AMS Storage System, TagmaStore WMS Storage

Relationship between Serial Number in Device List of Volume Operation Window and TagmaStore

Relationship between WWN of Port of TagmaStore AMS Storage System or TagmaStore WMS

Path Status and Examples of Recovery Procedure (For TagmaStore AMS Storage System, TagmaStore

TagmaStore AMS Storage System, TagmaStore WMS Storage System . . . . . . . . . . . . . . . 113

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

AMS Storage System, TagmaStore WMS Storage System Model . . . . . . . . . . . . . . . 114

Storage System and Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

WMS Storage System) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Thunder 9500V Storage System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

System Parameters for Connecting Thunder 9500V Storage System . . . . . . . . . . . . . . 116

Relationship between Serial Number and Thunder 9500V Model . . . . . . . . . . . . . . . 118

Relationship between WWN of Port of Thunder 9500V Storage System and Controller . . . . . . 118

Path Status and Examples of Recovery Procedure (For Thunder 9500V Storage System) . . . . . . 119

USP V Storage System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Path Status and Examples of Recovery Procedure (For USP V Storage System) . . . . . . . . . . 119

TagmaStore USP Storage System, TagmaStore NSC Storage System . . . . . . . . . . . . . . . . 120

XP24000 External Storage Software User’s Guide

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