HP XP External Storage Software - Manual (Page 109)

Error Corrective Action
- Response error
Status: The external storage system is in the blocked status
caused by the abnormal reply (Response). You may not be able
to access the device of the external storage system. Or data
protection may be set on the device of the external storage
system.
Reaction: The port of the external storage system is recognized.
Check the setting and status of the external storage system. If
you cannot restore the path, call HP technical support.
- Initiator port
Status: The port attribute of the external storage system has been
changed to the initiator port.
Reaction: Set the port attribute of the external storage system to
the target port. If you cannot restore the path, call HP technical
support.
- Unknown port
Status: The port attribute of the external storage system is
unknown.
Reaction: The port of the external storage system is recognized.
Check the condition of the connection (for example, cables,
switches) to the external storage system. If you cannot restore the
path, call HP technical support.
- Cannot detect
port
Status: The path has been removed or the port of the external
storage system cannot be found. There is a problem with
connection to the external storage system. The following are
possible causes:
• The fibre cable is not physically connected in the proper way.
• The setting of the topology does not match between the
external port and the target port.
• Because the security is set on the port, the device of the
external storage system cannot be recognized from the local
storage system.
• If the external storage system is connected through switches,
the settings for the switches may not be appropriate.
Reaction: Check the condition of the connection to the external
storage system. If you cannot restore the path, call HP technical
support.
- Internal error
Status: The program error occurred. Or there is a logical
contradiction.
Reaction: Please call HP technical support.
- Timeout
Status: The processing was retried because the abnormal reply
(Response) was returned, however, the processing has been
stopped by timeout.
Reaction: The port of the external storage system is recognized.
Check the condition of the connection (for example, cables,
switches) to the external storage system. If you cannot restore the
path, call HP technical support.
- Target error
Status: An error such as the blockade of the controller has been
found in the port of the external storage system
Reaction: Check the status of the ports of the external storage
system. If you cannot restore the path, call HP technical support.
XP24000 External Storage Software User’s Guide 109