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HP XP External Storage Software User Manual

Page 108

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Error

Corrective Action

The displayed

statuses are as

follows:

- Unknown

Status: The status of the path is unknown.
Reaction: The status of the path cannot be identified. Please

call HP technical support.

- Blockade

Status: The external port is blocked.
Reaction: The external port is blocked because of the microcode

replacement or package replacement or some other factor.

Check the status of the local storage system. If you cannot restore

the path, call HP technical support.

- External device

setting changed

Status: The setting of the external storage system has been

changed. For example, the path definition was deleted, or the

external storage system itself was replaced by another device.
Reaction: The port of the external storage system is recognized.

Please see the documents for your external storage system, and

check if the operation that changes the setting information about

the mapped device has not been performed.

- LDEV size

reduced

Status: The setting of the volume capacity of the external storage

system has been changed (the volume capacity was reduced).
Reaction: Check the volume capacity of the volume of the

external storage system. Execute the Delete Volume operation,

and then retry the Add Volume operation.

- Not ready

Status: The reply of the external storage system was NOTREADY.

The drive of the external storage system is spinning up, or the

device of the external storage system is being formatted.
Reaction: The path cannot be used to access the storage system

subsystem. Check the status of the external storage system. If you

cannot restore the path, call HP technical support.

- Illegal request

Status: The reply of the external storage system was

ILLEGALREQUEST. The command cannot be executed to the

device of the external storage system. The data protection may

be set on the device of the external storage system.
Reaction: The port of the external storage system is recognized.

Check the setting of the external storage system. If you cannot

restore the path, call HP technical support.

- Command

aborted

Status: The reply of the external storage system was

ABORTEDCOMMAND. An error may have occurred on the

external storage system side.
Reaction: The port of the external storage system is recognized.

Check the setting of the external storage system and the

condition of the connection (for example, cables, switches) to the

external storage system. If you cannot restore the path, call HP

technical support.

- Busy

Status: The external storage system is in the BUSY status.
Reaction: The port of the external storage system is recognized.

Check the setting of the external storage system and the load

on the external storage system (for example, check if the

configuration gives too much load on the external storage system

or not). If you cannot restore the path, call HP technical support.

- LDEV reserved

Status: The external storage system is in the Reserve status. You

are not allowed to access the device of the external storage

system from the local storage system
Reaction: Remove the Reserve status on the device of the external

storage system.

108

Troubleshooting

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