HP XP External Storage Software User Manual
Page 108
Error
Corrective Action
The displayed
statuses are as
follows:
- Unknown
Status: The status of the path is unknown.
Reaction: The status of the path cannot be identified. Please
call HP technical support.
- Blockade
Status: The external port is blocked.
Reaction: The external port is blocked because of the microcode
replacement or package replacement or some other factor.
Check the status of the local storage system. If you cannot restore
the path, call HP technical support.
- External device
setting changed
Status: The setting of the external storage system has been
changed. For example, the path definition was deleted, or the
external storage system itself was replaced by another device.
Reaction: The port of the external storage system is recognized.
Please see the documents for your external storage system, and
check if the operation that changes the setting information about
the mapped device has not been performed.
- LDEV size
reduced
Status: The setting of the volume capacity of the external storage
system has been changed (the volume capacity was reduced).
Reaction: Check the volume capacity of the volume of the
external storage system. Execute the Delete Volume operation,
and then retry the Add Volume operation.
- Not ready
Status: The reply of the external storage system was NOTREADY.
The drive of the external storage system is spinning up, or the
device of the external storage system is being formatted.
Reaction: The path cannot be used to access the storage system
subsystem. Check the status of the external storage system. If you
cannot restore the path, call HP technical support.
- Illegal request
Status: The reply of the external storage system was
ILLEGALREQUEST. The command cannot be executed to the
device of the external storage system. The data protection may
be set on the device of the external storage system.
Reaction: The port of the external storage system is recognized.
Check the setting of the external storage system. If you cannot
restore the path, call HP technical support.
- Command
aborted
Status: The reply of the external storage system was
ABORTEDCOMMAND. An error may have occurred on the
external storage system side.
Reaction: The port of the external storage system is recognized.
Check the setting of the external storage system and the
condition of the connection (for example, cables, switches) to the
external storage system. If you cannot restore the path, call HP
technical support.
- Busy
Status: The external storage system is in the BUSY status.
Reaction: The port of the external storage system is recognized.
Check the setting of the external storage system and the load
on the external storage system (for example, check if the
configuration gives too much load on the external storage system
or not). If you cannot restore the path, call HP technical support.
- LDEV reserved
Status: The external storage system is in the Reserve status. You
are not allowed to access the device of the external storage
system from the local storage system
Reaction: Remove the Reserve status on the device of the external
storage system.
108
Troubleshooting