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HP StorageWorks XP Remote Web Console Software User Manual

Page 190

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Table 30 Troubleshooting Problems with Status of Logical Paths (continued)

Corrective Action

Description

Path Status

Make sure that you entered the correct remote storage system
S/N and path parameters (for example, local storage system
port, remote storage system port, and controller ID). After that,
delete the failed path. You may need to change the minimum
paths setting or delete the remote storage system in order to
delete the path. After deletion finishes, add the path and the
remote storage system again by using the Add Path window or
the Add DKC window.

Make sure that you entered the correct controller ID, and also
make sure that the topology settings of the local and remote
storage system ports are correct.

The serial number (S/N) of the
remote storage system does not
match the specified serial
number (S/N).

Serial Number
Mismatch

Make sure that the topology settings of the local and remote
storage system ports are correct.

Make sure that you entered the correct remote storage system
S/N and path parameters (for example, local storage system
port, remote storage system port, and controller ID). After that,
delete the failed path. You may need to change the minimum
paths setting or delete the remote storage system in order to
delete the path. After deletion finishes, add the path and the
remote storage system again by using the Add Path window
and the Add DKC window.

The specified port is not
configured as an RCP or initiator
port, or this path already exists.

Invalid Port

Delete the failed path. You may need to change the minimum
paths setting or delete the remote storage system in order to
delete the path. After deletion finishes, add the path and the
remote storage system again by using the Add Path window
and the Add DKC window.

This path was not established.

Make sure that you specified the correct remote storage system
port. Correct the port number if necessary.

Make sure that the local storage system port and the remote
storage system port are connected via cables to each other. If
the storage systems are not connected via cables, connect them
via cables and then retry the operation.

Make sure that the topology settings of ports on the local and
remote storage systems are correct.

The specified port in the remote
storage system is physically
disconnected from the local
storage system.

Pair-Port Number
Mismatch

Make sure that the specified port in the remote storage system
is configured as an RCU target port. Configure the port as an
RCU target port if it is not configured that way.

The specified port in the remote
storage system is not configured
as an RCU Target port.

Pair-Port Type
Mismatch

Make sure that the remote storage system port and network
relay devices (for example, cables and switches) are properly
configured and functioning.

The local storage system is
connected to the remote storage
system successfully, but logical
communication timeout
occurred.

Communication
Failed.

Delete the error path.

Check the specified port number or cable connections, and then
retry the operation.

The specified port number is not
correct, or the cable is not
connected to the specified port.

Port Number
Mismatch

Delete the failed path and retry.

A timeout error has occurred in
the fibre path between the local
and remote storage systems.

Communication
Error

190 Troubleshooting

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