HP StorageWorks XP Remote Web Console Software User Manual
Page 189
Table 29 General Troubleshooting Information for Universal Replicator for Mainframe (continued)
Corrective Action
Error
Remove the error cause, and then retry the URz operation.
A URz error message is displayed on your XP
Remote Web Console computer.
Make sure that the problem is not with the computer, LAN hardware
or software. Restart the computer and retry connecting to the storage
system.
There is a problem with the XP Remote Web
Console computer or the URz software.
Check the path status in the DKC Status window, and see
.
The status of a logical path is not normal.
Check the detailed pair status in the Detailed Information window.
See
“Troubleshooting Suspended URz Pairs” (page 191)
for suspend
types and corrective action for suspended URz pairs.
The pair status is suspended.
Table 30 Troubleshooting Problems with Status of Logical Paths
Corrective Action
Description
Path Status
Make sure that the local and remote storage systems are
correctly connected via cable to each other.
Make sure that you entered the correct remote storage system
S/N (serial number) and path parameters (for example, local
storage system port, remote storage system port, and controller
ID).
Make sure that the topology settings of the local and remote
storage system ports are correct.
The link initialization procedure
for the remote storage system
failed.
Initialization Failed
Make sure that the remote storage system is powered on, and
that NVS and cache are fully functional.
Make sure that network relay devices (including cables,
connectors, ESCDs, extender devices, communication lines, and
all other devices connected to the extenders) are properly
configured and functional. After that, delete the failed path.
You may need to change the minimum paths setting or delete
the remote storage system in order to delete the path. After
deletion finishes, add the path or the remote storage system by
using the Add Path window or the Add DKC window.
Communication between the
local and remote storage
systems timed out.
Communication
Time Out
Delete the failed path, and also delete all paths and remote
storage systems not currently in use. The local storage system
can be connected to up to 64 remote storage systems with up
to eight paths to each remote storage system.
Make sure all local and remote storage system ports are
properly configured: ordinary target ports or RCU target ports
for hosts, RCU target ports for remote storage systems, initiator
ports for local storage systems.
If necessary, connect to the remote storage system to delete
paths or remote storage systems and reconfigure ports, then
reconnect to the local storage system. After that, add the path
or the remote storage system again by using the Add Path
window or the Add DKC window.
The local and remote storage
system rejected the request for
creating a logical path because
all resources in the local and
remote storage systems
are being used for other
connections.
Resource Shortage
(Port)
or,
Resource Shortage
(Pair-Port)
General Troubleshooting 189