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ZOLL X Series Monitor Defibrillator Rev D User Manual

Page 60

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C

HAPTER

2

T

ROUBLESHOOTING

54

9650-001356-01 Rev. D

HW SHUTDOWN

Voltage threshold exceeded
the minimum working
threshold of the device.
There is no warning.

Charge the battery.

IBP DEVICE FAILURE

IBP software detected a
problem with the IBP data
that is most likely a hardware
issue.

Replace the main board.

IBP PROBE1/PROBE2/
PROBE3 SHORTED

An A/D value was detected
that indicated the probe was
shorted.

Replace the problematic
IBP probe. If the problem
persists, replace the right
side panel.

IBP PROBE1/PROBE2/
PROBE3 CIRCUIT
FAILURE

An unsupported probe was
inserted or there is a circuit
problem.

Unplug the problematic
probe, power cycle. If
problem persists, replace
main board.

NAMESERVICE FAILURE

The reports server hostname
could not be resolved via
DNS.

To correct the problem,
verify the following:

The server DNS name is
entered correctly and
completely in the reports
configuration.

The DNS server(s) are
correctly configured (if
using a Wi-Fi profile
where static IP
information was
configured).

The DHCP server on the
Wi-Fi network provides
valid and correct DNS
information in its
response (if using a
Wi-Fi profile with
DHCP).

If using any form of cellular
connectivity, retry the
operation.

NAV PAD DOWN SHORT

Down/Counterclockwise
Navigation key is stuck.

Replace the front panel.

NAV PAD SELECT SHORT

Select key is stuck.

Replace the front panel.

NAV PAD UP SHORT

Up/Clockwise Navigation
key is stuck.

Replace the front panel.

Error Message

Explanation

Technical Action