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Bell & Gossett P2001487 Technologic Pump Controller User Manual

Page 64

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Symptom

Possible cause

Test

Solution

Motor running in wrong

direction

Motor rotation limit

Check that 4-10 Motor Speed

Direction is programmed correctly.

Program correct settings

Active reversing signal

Check if a reversing command is

programmed for the terminal in

parameter group 5-1* Digital

inputs..

Deactivate reversing signal

Wrong motor phase connection

Motor is not reaching

maximum speed

Frequency limits set wrong

Check output limits in 4-13 Motor

Speed High Limit [RPM], 4-14 Motor

Speed High Limit [Hz] and 4-19 Max

Output Frequency.

Program correct limits

Reference input signal not scaled

correctly

Check reference input signal

scaling in 6-0* Analog I/O Mode and

parameter group 3-1* References.

Reference limits in parameter

group 3-0* Reference Limit.

Program correct settings

Motor speed unstable

Possible incorrect parameter

settings

Check the settings of all motor

parameters, including all motor

compensation settings. For closed

loop operation, check PID settings.

Check settings in parameter group

1-6* Analog I/O mode. For closed

loop operation, check settings in

parameter group 20-0* Feedback..

Motor runs rough

Possible over-magnetization

Check for incorrect motor settings

in all motor parameters

Check motor settings in parameter

groups 1-2* Motor Data, 1-3* Adv

Motor Data, and 1-5* Load Indep.

Setting.

Motor will not brake

Possible incorrect settings in the

brake parameters. Possible too

short ramp down times

Check brake parameters. Check

ramp time settings

Check parameter group 2-0* DC

Brake and 3-0* Reference Limits.

Open power fuses or circuit

breaker trip

Phase to phase short

Motor or panel has a short phase

to phase. Check motor and panel

phase for shorts

Eliminate any shorts detected

Motor overload

Motor is overloaded for the

application

Perform startup test and verify

motor current is within specifi-

cations. If motor current is

exceeding nameplate full load

current, motor may run only with

reduced load. Review the specifi-

cations for the application.

Loose connections

Perform pre-startup check for loose

connections

Tighten loose connections

Mains current imbalance

greater than 3%

Problem with mains power (See

Alarm 4 Mains phase loss

description)

Rotate input power leads into the

frequency converter one position: A

to B, B to C, C to A.

If imbalanced leg follows the wire,

it is a power problem. Check mains

power supply.

Problem with the frequency

converter

Rotate input power leads into the

frequency converter one position: A

to B, B to C, C to A.

If imbalance leg stays on same

input terminal, it is a problem with

the unit. Contact the supplier.

Motor current imbalance

greater than 3%

Problem with motor or motor

wiring

Rotate output motor leads one

position: U to V, V to W, W to U.

If imbalanced leg follows the wire,

the problem is in the motor or

motor wiring. Check motor and

motor wiring.

Problem with the frequency

converters

Rotate output motor leads one

position: U to V, V to W, W to U.

If imbalance leg stays on same

output terminal, it is a problem

with the unit. Contact the supplier.

Basic Troubleshooting

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