beautypg.com

Internet fax addresses, Troubleshooting internet fax – Xerox WorkCentre 6400 User Manual

Page 137

background image

Fax

WorkCentre 6400 Multifunction Printer

System Administrator Guide

137

Internet Fax Addresses

You can store Internet Fax email addresses in the printer’s internal address book or you can configure
the printer to reference a network LDAP directory. To configure LDAP settings, see

LDAP

on page 37. To

add Internet Fax addresses to the Address book, see

Internet Fax and Email Address Book

on

page 161.

Troubleshooting Internet Fax

If you are experiencing problems with sending an Internet Fax, first verify that the printer is connected
on the network and functioning as a printer by performing the following activities:

Note:

Configure your printer on the network or resolve any networking issues before attempting to

use the Internet Fax feature.

1.

Verify the printer is installed and functioning on the network. For details, see

Initial Setup at the

Control Panel

on page 15.

2.

Verify TCP/IP is enabled. For details, see

Enabling TCP/IP

on page 22.

3.

Ensure SMTP is enabled.

4.

Verify that the SMTP Server Address is correct and that the TCP/IP Domain Name, host name, and
DNS settings are properly configured.

5.

Verify the POP3 Server Address is correct.

See also: For more help, see the Online Support Assistant at

www.xerox.com/office/WC6400support

.