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Machine problems, Faxing problems, 20 m – Muratec PLAIN-PAPER DIGITAL FAX/COPIER/PRINTER/SCANNER MFX-1330 User Manual

Page 178

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12.20 M

AINTENANCE

& P

ROBLEM

SOLVING

Machine problems

Symptom

Suggested solutions

The LCD shows nothing, and

the keys are not working.

Check that the power switch is turned on.

The machine is not activated

when the power switch is

turned on.

Check that the power cord is connected properly.

The machine beeps and shows

an error message.

See “LCD error messages,” on page 12.14.

Frequently document jams

• Check for the ADF cover is closed properly.
• If there is a foreign matter in the ADF, remove it.
• Ensure that the document is the proper weight. (See “Document handling,” page

2.10.)

• Clean the ADF rollers (see page 12.3.)

Frequently paper jams

• Ensure that the paper is the proper paper weight. (See “Paper handling,” page

2.12.)

Faxing problems

Symptom

Suggested solutions

Cannot sending

• Check that the phone line is connected properly.
• Check that the number stored in your autodialer is correct.
• Make sure that the machine is in fax mode. If not, change to the mode to the fax

mode by pressing

COPY

FAX

SCAN

.

Cannot stop the sending

Your machine cannot cancel a sending by pressing

STOP

. To cancel a sending,

press

FAX

CANCEL

and select a job you want to cancel, then press

ENTER

. (See

“Reviewing or canceling commands,” page 4.8 for more details.)

Cannot receive automatically

• Check that the phone line is connected properly.
• Check that the machine is in the automatic receiving mode (page 5.2).
• The memory may be full. If there is no paper in the cassette, set a paper to print

the received document stored in the memory.

Cannot receive manually

• Make sure that the external phone is attached to your machine to receive a fax

manually.

• In manual receive mode, you must press

START

before you hang up the phone.

• The memory may be full. If there is no paper in the cassette, set a paper to print

the received document stored in the memory.

Cannot store a document into

the memory

• Make sure that the machine is in fax mode. If not, change to the mode to the fax

mode by pressing

COPY

FAX

SCAN

.

• The memory may be full. If there is no paper in the cassette, set the paper to print

the received document stored in the memory.

• The number of document can be stored in the current operation is full. Delete

unnecessary document.

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