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Quantum TC2201 User Manual

Page 5

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Contents

Quantum TC2201 User’s Guide

v

Chapter 3

Troubleshooting

56

Indicators........................................................................................................... 56

Basic Verification.............................................................................................. 58

Serial Port Problems ................................................................................. 58

Verify SCSI Bus Configuration ............................................................... 58

Verify iSCSI Connection .......................................................................... 59

Verify SCSI Devices in Windows NT..................................................... 59

Verify Configuration ................................................................................ 59

Verify Mapping......................................................................................... 59

Verify Devices ........................................................................................... 60

Verify Host Configuration....................................................................... 60

Verify HBA Device Driver Information ................................................ 60

Customer Support .................................................................................... 60

Appendix A

3-Pin to DB-9 Serial Pin Assignments

61

RJ-45 Ethernet Pin Assignments .................................................................... 63

Appendix B

Inband SCSI-3 Commands

65

General Commands......................................................................................... 66

Report LUNs Command.......................................................................... 66

Inquiry Command .................................................................................... 67

Vendor Unique Commands ........................................................................... 70

Appendix C

Using the Command Line Interface

71

Power Up Messages......................................................................................... 72