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Image format settings, Troubleshooting web scan, Problems saving image formats – HP 310X User Manual

Page 89: Available, Formats, Tiff, Jpeg, Image, one file will be created from all, Troubleshooting web scanning

background image

A3

(11.69 by 16.54)

A4

(8.3 by 11.7)

Executive

(7.25 by 10.5)

4X6

(4 by 6)

5X7

(5 by 7)

3X5

(3 by 5)

3X3

(3 by 3)

Image Format settings

The image format settings available depend on the capabilities of the scanner in the
specific peripheral pointed to by the embedded web server. They include:

PDF

files for easy interchange with other people. When downloading, the

browser typically will start the Adobe Acrobat Reader plug-in to view the file
in a browser window.

JPEG

for compact, compressed files suitable for display in web browsers.

When downloading, the image typically will be displayed in a browser
window. The availability of JPEG format depends on the capabilities of the
scanner.

TIFF

for files to be printed or to be manipulated as high-resolution images.

When downloading, the browser will use a plug-in or external application for
TIFF files, if one is loaded, or will prompt the user to view or save the image.

Back to start of Web Scan information

Troubleshooting web scanning

Problems using scan

Unable to scan using PDF image format

Problem: After I click the

Scan

button, I get an error message that the scan is

aborted. I am using Internet Explorer.

Resolution: This is a known issue with plug-ins (not external applications)
and version 5.0 of Microsoft Internet Explorer. Configure your Internet
Explorer browser to not use that specific plug-in for TIFF files.

Unable to scan using TIFF image format

Problem: After I click the

Scan

button, the scanner begins to scan but never

completes. I am using Internet Explorer.

Resolution: This is a known issue with various versions of Microsoft Internet
Explorer and Windows 95, 98, and NT 4.0. A recommended work-around is to
download the latest version of Internet Explorer, 5.0 or higher, and the latest
version of Adobe Acrobat Reader, 4.0 or higher.

Unable to use “Save” or “Save As” command in Adobe Acrobat Reader

Problem: After I click the

Scan

button, Adobe Acrobat Reader is launched. I

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