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HP FAX-700 User Manual

Page 250

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Service and Support Information

6Ć4

Table 6-1. U.S. Customer Resources (Continued)

Organization

Telephone Number

Support Provided

Hours of Operation

Printer drivers by mail

(303) 339-7009

Printer drivers may be
obtained by contacting
the software application
manufacturer, however,
HP distributes some of
the most popular
software applications

24 hours per day
6 days per week,
closed Sundays

HP Customer
Information Center

(800) 752-0900

Ordering of User’s
guides, technical
reference guides and
other literature

6:00 am - 5:00 pm PST
weekdays

HP Direct

(800) 538-8787

Customer-orderable
supplies and accessories,
except documentation

6:00 am - 5:00 pm PST
weekdays

HP North American
Response Center

(800) 633-3600

HP service contract
information

7:00 am - 6:00 pm PST
weekdays

Post Warranty Support

(fee-based support)

(900) 555-1500
($2.50 per minute U.S.,
charges start only when
you connect with a
support technician)
or
(800) 999-1148
($25.00 fee per call U.S.,
Visa or MasterCard)
*prices subject to change
without notice

Post warranty assistance
on product questions and
the most common
software applications

7:00 am - 6:00 pm MST
Mon, Tu, Th, Fri
7:00 am - 4:00 pm MST
Wed

HP Customer Support
Center

(208) 323-2551

Technical Assistance
with setup, operation,
repair information and
exchange program
information

7:00 am - 6:00 pm MST
Mon, Tu, Th, Fri
7:00 am - 4:00 pm MST
Wed

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