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HP 2570 User Manual

Page 107

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I received a message on the color graphics display to attach the control panel
faceplate

Solution

This might mean the control panel faceplate is not attached, or it is

attached incorrectly. Make sure to align the faceplate over the buttons on the top
of the HP All-in-One and snap it firmly into place.

The color graphics display shows the wrong language

Solution

You can change the language settings at any time from the

Setup

Menu

. For more information, see

Setup Menu

The wrong measurements are showing in menus on the color graphics display

Solution

You might have selected the incorrect country/region on your HP All-

in-One. The country/region you select determines the paper sizes shown on the
color graphics display.
To change the country/region, you must reset the language settings. You can
change the language settings at any time from the

Setup Menu

. For more

information, see

Setup Menu

.

I received a message on the control panel display to align the print cartridges

Solution

Printer maintenance is required to ensure excellent print quality. For

more information, see

Align the print cartridges

.

I received a message on the color graphics display that the print cartridge
alignment failed

Cause

The incorrect type of paper is loaded in the paper tray, for example,

colored paper, paper with text on it or certain recycled paper.

Chapter 13

104

HP Photosmart 2570 All-in-One series

Troubleshooting

This manual is related to the following products: