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HP 2830 User Manual

Page 236

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Control panel message

Description

Recommended action

Fax memory full Canceling send

During the fax job, the memory filled. All
pages of the fax have to be in memory
for a fax job to work correctly. Only the
pages that fit into memory were sent.

Print all received faxes or wait until all
pending faxes are sent.

Ask the sender to send the fax again.

Cancel all fax jobs or clear the faxes
from memory. See

Deleting faxes from

memory

.

Fax recv. error

An error occurred while trying to receive
a fax.

Ask the sender to resend the fax.

Try faxing back to the sender or another
fax machine.

Check for a dial tone on the phone line
by pressing

S

TART

F

AX

.

Check that the telephone cord is
securely connected by unplugging and
replugging the cord.

Make sure that you are using the
telephone cord that came with the device.

Make sure that the phone is working by
disconnecting the device, plugging in a
telephone to the phone line, and making
a voice call.

Turn off error-correction mode (ECM),
and turn off V.34. Ask the sender to
resend the fax. See

Setting the fax-error-

correction mode

or

Changing the V.34

setting

.

Connect the device to a different phone
line.

If the error persists, contact
HP Customer Care. See

Service and

support

or the support flyer that came in

the device box.

Alert and warning messages (continued)

220

Chapter 14 Troubleshooting

ENWW