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5 troubleshooting, 6 removing and replacing components – HP RP3440 User Manual

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Standard HP-UX Booting Using the Boot Console Handler.........................................................109
Booting HP-UX in Single-User Mode............................................................................................110
Booting HP-UX in LVM Maintenance Mode.................................................................................110
Shutting Down HP-UX..................................................................................................................110

Verifying the Server Configuration Using Boot Console Handler.....................................................111

5 Troubleshooting..........................................................................................................113

Troubleshooting Methodology...........................................................................................................113
Troubleshooting System Power..........................................................................................................113

Using the Front Panel Power Button.............................................................................................113
Operating System Does Boot.........................................................................................................114
Operating System Does Not Boot..................................................................................................114

Troubleshooting Using Online Support Tools....................................................................................114

Support Tools Manager.................................................................................................................114
Event Monitoring Service..............................................................................................................114
iLO MP...........................................................................................................................................115

Accessing the iLO MP Interface and System Logs...................................................................115

SEL.......................................................................................................................................115

Troubleshooting Using Offline Support Tools....................................................................................116

Offline Diagnostic Environment....................................................................................................116

Identifying and Diagnosing Hardware Problems..............................................................................117
Troubleshooting Using LEDs..............................................................................................................117

Power and System LEDs................................................................................................................118
LAN LEDs......................................................................................................................................118
System Board LEDs.......................................................................................................................119

Cleaning Procedures...........................................................................................................................120

6 Removing and Replacing Components...................................................................123

Safety Information...............................................................................................................................123
Required Service Tools........................................................................................................................123
Location of Internal Components and Connectors.............................................................................123
Removing and Replacing Server Covers and Bezel............................................................................126

Accessing a Rack-Mount Server....................................................................................................126

Extending the Server From the Rack........................................................................................126
Inserting the Server Into the Rack............................................................................................127
Removing and Replacing the Top Cover on a Rack-Mounted Server.....................................127

Removing the Top Cover on a Rack-Mounted Server........................................................127
Replacing the Top Cover on a Rack-Mounted Server.........................................................128

Removing and Replacing the Front Bezel on a Rack-Mounted Server....................................129

Removing the Front Bezel...................................................................................................129
Replacing the Front Bezel...................................................................................................129

Accessing a Pedestal-Mount Server...............................................................................................130

Removing the Side Covers on a Pedestal-Mounted Server......................................................130

Replacing the Top and Side Covers on a Pedestal-Mounted Server...................................132
Removing and Replacing the Front Bezel on a Pedestal-Mounted Server.........................134

Removing and Replacing System Fans...............................................................................................136

Removing a System Fan.................................................................................................................136
Replacing a System Fan.................................................................................................................138

Removing and Replacing the Power Supply......................................................................................138

Removing the Power Supply.........................................................................................................138
Replacing the Power Supply..........................................................................................................139

Removing and Replacing an Internal Hard Disk Drive.....................................................................140

Removing a Hard Disk Drive........................................................................................................140

Table of Contents

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