ProSoft Technology 5204SE-MNET-PDPMV1 User Manual
Page 224

5204SE-MNET-PDPMV1 ♦ ProLinx Gateway
Conclusion
Modbus TCP/IP to PROFIBUS DP-V1 Pass-Through Master
User Manual
Page 224 of 235
ProSoft Technology, Inc.
December 22, 2009
5.2
How to Get Help
ProSoft Technology has several ways for customers to quickly and easily acquire
knowledge about our solutions. Also, if you have any comments,
recommendations, or suggestions regarding our solutions, please let us know
how we may better serve you.
Contact Us: You can always call or email us with your comments and questions.
Telephone Technical Support: You can call ProSoft Technical Support,
worldwide.
o
In North America: 661- 716-5100 (English, Spanish, and Japanese)
o
In Malaysia: +603.7724.2080 (Chinese, English, and Japanese)
o
In China: +86.21.5109.7557 (Chinese and English)
o
In Europe: +33.(0)5.34.36.87.30 (French and English)
o
In the Middle East and Africa: +971.(0).4.214.6911 (English and Hindi)
o
In Brasil: +55.11.5083.3776 (Portuguese and English)
o
In Mexico and Central America: +52.222.264.18.14 (Spanish and English)
Email Technical Support: You can email your support questions and
requests.
o
From Anywhere in the World: [email protected]
o
From the Asia Pacific area: [email protected]
o
From Europe: [email protected]
o
From the Middle East or Africa: [email protected]
o
From Brasil: [email protected]
o
From Mexico and Central America: [email protected]
Web-based Support: Available through our corporate web site,
www.prosoft-technology.com/support
Live Chat: (6am to 5pm PST): Communicate with a Technical Support
Engineer on-line. This is just one more way to get one-on-one support from
our knowledgeable support staff.
Downloads: Get manuals, datasheets, configuration utilities, and more.
Knowledgebase: Type a question into our knowledgebase search engine.
Answers come from a technical support knowledge database built from
helping inquisitive customers like you.
Bulletin Board: Here’s a public forum just for you. Make comments, ask
questions, and get to know ProSoft’s automation community. Register, login,
and join the discussion.
Frequently Asked Questions: Viewing our FAQ pages could get you the
answers you need immediately. Check back regularly for updates.