Grass Valley Xpanel Vertigo Suite v.4.8 - Manual (Page 14)

2-4 Xpanel User Manual
Getting started with Xpanel
Resolving an Xmedia Server connection failure when opening Xpanel:
1.
Open Xpanel by clicking V ERTIGO X MEDIA >X PANEL from the Windows Start menu.
If Xpanel cannot successfully connect to the Xmedia Server, the following error
message appears.
2. Click Yes and Xpanel’s O PTIONS window opens and displays the Setup page.
3. Verify Xpanel’s server connection configuration.
• If the U
SE R EMOTE XMS check box is unchecked, Xpanel is configured to connect
to the local Xmedia Server, which was installed as part of the Vertigo Suite’s
installation package. Since Xpanel was unable to connect to the local Xmedia
Server on start up, you should verify that the Xmedia Server Service is actively
running (MS C
ONTROL P ANEL >V ERTIGO X MEDIA X MEDIA S ERVER >S ERVICE C ONTROL ).
• If the U SE R EMOTE XMS check box is checked, Xpanel is configured to
connect to a remote Xmedia Server (i.e. central Xmedia Server) that is on the
same network as the Xpanel client workstation.
Since Xpanel was unable to connect to the remote Xmedia Server on start up, verify
the accuracy of S
ERVER NAME / IP setting and the S ERVER P ORT setting (14050). If
these settings are incorrect, make the appropriate edits.
If these settings are correct, verify that the machine hosting the Xmedia Server is
operating, that it is actively connected to the network, and its Xmedia Server Service
is actively running.
4. Click OK.
If you made any changes to the server settings, a message box appears and informs
you that you must restart Xpanel for the new server to take effect.
Xpanel should now open. If Xpanel still does not open, contact your system
administrator to help troubleshoot any possible network problems.