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Connecting xpanel to an xmedia server, Connecting xpanel to an xmedia server -3, Connecting xpanel to an – Grass Valley Xpanel Vertigo Suite v.4.8 User Manual

Page 13

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Xpanel User Manual

2-3

Getting started with Xpanel

Starting Xpanel and connecting to the Xmedia Server

Open Xpanel by clicking V

ERTIGO

X

MEDIA

>X

PANEL

from the Windows Start menu.

Each time Xpanel is opened, it verifies the connection to the server and the availability of
the Xpanel license. If both conditions are successful, then Xpanel opens and is ready to be
used. However, if either of these conditions is unsuccessful, an error message appears and
prompts you to resolve the situation.

The following sections describe how to resolve situations in which Xpanel cannot connect
to the Xmedia Server or find a valid license on startup.

“Connecting Xpanel to an Xmedia Server” on page 2-3

“Resolving a license error on startup” on page 2-5

N

OTE

If Xpanel’s Startup options are configured to open in Production mode, a station
configuration must be loaded from the Xmedia Server before Xpanel can actually open.
See

page 3-8

for more information.

Connecting Xpanel to an Xmedia Server

As a client application, Xpanel must always be connected to the Xmedia Server, which is
the centralized asset management server and license manager for Vertigo applications and
devices. The Xmedia Server can run locally as a service on the Xpanel workstation
(automatically installed as part of the Vertigo Suite installation) or it can be a remote/central
Xmedia Server device on the same network as the workstation running Xpanel. In both
cases, the Xmedia Server contains the assets and the database that Xpanel uses to play
out graphics and voice-over audio on branding devices.

While using Xpanel, the connection to the Xmedia Server must always be maintained (active),
otherwise you will be prevented from performing tasks that involve browsing or saving to the
Xmedia Server. Therefore, if for any reason the connection to the Xmedia Server fails
(disconnected), you must re-establish the connection before continuing to use Xpanel.

N

OTE

Common reasons for losing the connection are that the Xmedia Server or the machine
hosting Xpanel has lost its network connection (network is down, IP address has changed
or network cable disconnected), the Xmedia Server service has been stopped, or the
Xmedia Server machine has been shutdown or has crashed.

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