Grass Valley K2 AppCenter v.7.2 - Manual (Page 24)

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K2 AppCenter User Manual 05 April 2010
Chapter 2 Getting Started
For more information on managing channels, see “Managing channel suites” on
page 148 .
Starting AppCenter after creating a channel suite
For subsequent AppCenter startups using a Control Point PC, AppCenter will attempt
to start by opening the last-used channel suite. If you have deleted or moved the
last-used channel suite, you need to create a new channel suite or cancel the Channel
Suite Properties dialog box and open the channel suite you want to use.
If you are running AppCenter with a Control Point PC, AppCenter opens with the
last-used channel suite. To change the channel suite, select
System | Open Suite
or
System | New Suite
. To open one of the four last-used channel suites, select
System |
Recent Suites
. Channel suites are saved by default in the C:\Profile\ChannelSuites
directory in XML format. For more information on managing channel suites, see
“Managing channel suites” on page 148 .
If one of the channels is not available, the title bar for that channel will display its
state, for example: “In Use”, “Disconnected”, and so on. For information on different
channel states, see “Using channel suites” on page 147 .
AppCenter startup errors
If you start AppCenter and the K2 system is not running, or your login information is
not correct, you will see a Startup Error message.
The following table describes the two most common startup error messages.
Startup Error Description
Log on failed Your user name or password is not valid for this K2 system.
Remember that the password is case sensitive.
• Click
Ignore
to view the AppCenter channels. If working
remotely, you will see the channels from the last-used channel
suite. Or,
• Click
Retry
to enter the login information again. Or,
• Click
Abort.
If you are accessing AppCenter through a
network-connected Control Point PC,
Abort
lets you try to
create a new channel suite. If you are accessing AppCenter
locally, it lets you exit to Windows.
For assistance with your user name or password, consult your
Windows administrator.
<K2 Summit
Production
Client
>: <error>
The K2 system might be offline or have had difficulty with the start
up checks. There are various reasons why AppCenter is having
difficulty connecting to the K2 system; for example, the error might
say there is no file system or that the K2 system has been taken
offline for maintenance.
• Verify that the host name or IP address is correct and see if you
can correct the problem.
• If working locally, reboot the K2 Summit Production Client.
• If working from a network-connected Control Point PC, select
System | Reconnect
from the AppCenter System menu.