Grass valley product support, Web technical support, On-line help systems – Grass Valley K2 AppCenter v.7.2 User Manual
Page 13: Netcentral documentation, Grass valley web site

05 April 2010
K2 AppCenter User Manual
13
Grass Valley Product Support
•
RAID Instruction Manuals
— There is an Instruction Manual for each type of RAID
storage device that can be a part of a K2 Summit Production Client. These manuals
contain procedures for configuring and servicing the device.
•
Fibre Channel Switch Installation Manual
— Contains information on configuring
and servicing the Fibre Channel switch.
On-line Help Systems
K2 AppCenter Help
— In the AppCenter user interface menu bar select
Help,
then
choose
AppCenter Help Topics
from the drop-down menu.
SiteConfig Help
— In the SiteConfig user interface menu bar select
Help,
then choose
SiteConfig Help Topics
from the drop-down menu.
NetCentral Help
— From the NetCentral interface select
Help | NetCentral Help Topics
.
NetCentral documentation
The NetCentral product has its own documentation set, described as follows:
•
NetCentral Quick Start Guide
— Provides an overview of the installation process to
quickly set up and run NetCentral.
•
NetCentral Installation Guide
— Identifies requirements and procedures to correctly
set up servers and devices, as well as provides detailed instructions to install and
configure NetCentral software.
•
NetCentral User Guide
— Describes how to use the NetCentral Manager to monitor
devices.
•
NetCentral Help
— From the NetCentral interface access on-line help. Select
Help |
NetCentral Help Topics
.
Grass Valley Web Site
This public Web site contains all the latest manuals and documentation, and
additional support information. Use the following URL.
http://www.grassvalley.com
.
Grass Valley Product Support
To get technical assistance, check on the status of a question, or to report a new issues,
contact Grass Valley Product Support via e-mail, the Web, or by phone or fax.
Web Technical Support
To access support information on the Web, visit the product support Web page on the
Grass Valley Web site. You can download software or find solutions to problems.
World Wide Web:http://www.grassvalley.com/support/
Technical Support E-mail Address:[email protected]