beautypg.com

Troubleshooting, Section 11 — troubleshooting – Grass Valley Indigo AV Mixer v.1.2.2 User Manual

Page 159

background image

INDIGO AV Mixer

User Manual

159

Section

11

Troubleshooting

This chapter provides you with hints for dealing with most common prob-
lems on your INDIGO AV Mixer.

Further information can be found in the FAQ Database at

www.thomsongrassvalley.com

.

If you cannot find a solution to your specific problem, consult your dealer
or Thomson/Grass Valley.

Problem

Possible causes

Possible solution

SETUP

The INDIGO does not start
and the display is black

The power cable is not plugged in

Plug in the power cable and switch on the
device

The INDIGO is off

Switch on the device

There is no CF card with the INDIGO soft-
ware in the drive

Insert a CF card with the required INDIGO
software

The Transition Lever Arm
does not work correctly

The Transition Lever Arm is not calibrated

Go to Setup > Control Panel > Calib. and
calibrate the Transition Lever Arm

The audio faders do not work
correctly

The audio faders are not calibrated

Go to Setup > Control Panel > Calib. and
calibrate the audio faders

The Touch Screen does not
work correctly

The Touch Screen is not calibrated

Go to Setup > Control Panel > Calib. and
calibrate the Touch Screen

The Joystick does not work
correctly

The Joystick is not calibrated

Go to Setup > Control Panel > Calib. and
calibrate the Joystick

The fan is not working

The fan is blocked

Turn off the unit; check if objects have got
into the cooling slots (do not open the
case)

System is overheated, but the
fans are ok

Cooling slots are obstructed

Check the cooling slots of the unit; do not
place the INDIGO on carpet, papers or
clothes

Too hot environment

When working in extremely hot environ-
ments, air condition should be used.