Measurement Computing DataShuttle - Manual (Page 28)

2-10 DataShuttle - Technical Notes 11-13-01 DataShuttle and DynaRes
4. Disconnect additional DataShuttles and printers in your setup.
5. Connect the DataShuttle to another parallel port.
6. Remove any additional data acquisition cards from the computer.
7. If possible, install the DataShuttle with another computer to verify its correct operation.
8. Remove other terminate and stay resident (TSR) programs from your system’s AUTOEXEC.BAT
file, temporarily. Also REM out any AUTOEXEC.BAT and CONFIG.SYS lines that relate to a
PCMCIA port, such as device drivers, as these have been known to cause conflicts.
9. Make sure that you plug the DataShuttle in and that power is connected before starting your
computer. Many laptops will deactivate the parallel port at the start-up if nothing is attached to it.
10. Make sure that the Print Manager is not active in the Windows environment when attempting to start
the DataShuttle. Some computers automatically load the Print Manager at startup, and it can interfere
with DASYLab’s ability to communicate with the hardware. Printing is possible while using the
DataShuttle but not during the initial loading of the DASYLab software. Likewise check for lack of
interrupt assignment on parallel port in device manager.
11. Erratic behavior can occur when a parallel port is in ECP modes under early Windows 95 versions.
Change parallel port protocol in BIOS.
12. QuickLog checks for [386Enh]
DEVICE=C:\QLFW\STIDATAQ.386
in System.ini file
13. Increase Minimum Interrupt Timing setting. (consult software manual)
If You Need Customer Support
To help us serve you better, please have the following information ready:
1. Have the part number of your DataShuttle ready.
2. Have the type and version number of the software you’re using.
3. Have your computer’s type, model, and the version of the operating system.