Comtech EF Data MDX420 SkyWire Manual - Manual (Page 101)

MDX420 SkyWire™ Satellite Network Gateway Upgrade Procedure
MN-MDX420 Revision 6 A–1
Appendix A. Upgrade Procedure
A.1 Introduction
The satellite gateway permits field upgrades to its feature set using the terminal port. Purchased
upgrades become part of the gateway’s permanent configuration. Demonstration upgrades
enable the optional features for 30 days of evaluation.
A.2 Required Equipment
The Gateway is the only equipment required for these procedures.
A.3 Permanent Upgrade Procedure
From the Terminal Screen, you can quickly find whether or not the desired feature(s) are
supported by the hardware already installed in the gateway.
The top line identifies the options and the second line identifies the following options status:

INSTALLED means that the option is already available as part of the gateways feature set.

HW & KEY REQ means that additional hardware is required for the option. Contact Comtech for
more information.

KEY CODE REQ means that the desired option is available as a Terminal screen upgrade.
Contact Comtech with the Feature ID and desired upgrades. The gateway’s Feature ID can be
found in the Terminal Screen System Menu.
The 12-digit Unit ID is shown in the System menu. It is 3 sets of 4 digits in a dot-delineated
format: 1 2 3 4 . 1 2 3 4 . 1 2 3 4
Your Comtech sales representative will ask you for this number and the desired feature set
upgrades when placing your order.
After the order has been processed, you receive a 12-digit feature set upgrade code. This code is
valid only for the gateway for which it was ordered. Enter this ID code on the Feature ID line item.
If the code entered is correct, CODE ACCEPTED appears on the display. Otherwise, INVALID
CODE appears.
IMPORTANT
Make sure that the upgrade code is entered correctly. After three unsuccessful
attempts to enter a code, the Terminal System Menu and demonstration capability are
locked out. In that case, set the gateway’s power OFF and ON again to continue.