Comtech EF Data KPA - Manual (Page 69)

KPA Ku-Band Indoor Solid-State Power Amplifier Revision 1
Ethernet Management MN/KPA.IOM
6–7
6.5.4.1.2 Home | Support page
Figure 6-2. KPA Home | Support page
The ‘Home | Support’ page (Figure 6-2) uses SMTP (Simple Mail Transport Protocol) to submit
questions about or report problems with the KPA to Comtech EF Data Modem Support
(
[email protected] ).
The user should type in the pertinent contact information – Name, Company, Telephone, and
E-mail address – in the Contact Information section, then use the Problem Report section to
compose a message consisting of up to 256 characters maximum.
IMPORTANT
For this page to operate correctly, the modem’s administrator is required to
specify the SMTP server, domain name, and destination on the Admin | Access
page (see Sect. 6.5.4.2.1).
Once the Contact Information is entered and a message composed in the Problem Report text
window, click [Submit E-mail] to send the message.