Comtech EF Data MIDAS Management Information Base User Manual
Page 6
Management Information Base
Rev. 1
Preface
MN/MID-MIB.IOM
iv
See the Comtech EF Data website at
information for a Factory Authorized Service Center. Contact the Factory Authorized
Service Center for:
• Product support
• Information on upgrading or returning a product
Contact the Comtech EF Data Customer Support Department for:
• Product support or training
• Information on upgrading or returning a product
A Customer Support representative may be reached at:
Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
480.333.2200 (Main Comtech EF Data Number)
480.333.4357 (Customer Support Desk)
480.333.2500 FAX
or, E-Mail can be sent to the Customer Support Department at:
1. To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or replacement:
2. Request a Return Material Authorization (RMA) number from the Comtech EF Data Customer
Support Department.
3. Be prepared to supply the Customer Support representative with the model number, serial number,
and a description of the problem.
4. To ensure that the product is not damaged during shipping, pack the product in its original shipping
carton/packaging.
5. Ship the product back to Comtech EF Data. (Shipping charges should be prepaid.)