Pitney Bowes DM475 - Manual (Page 195)

13-9
13 • Troubleshooting
SV62261 Rev. F
Screen Title Screen Message Error
Code Action
Mail Jammed Clear Feeder
Transport. 372D,
372A Follow screen directions
Clear WOW
Transport. 372E,
372F Follow screen directions
Clear Printer
Transport. 248B Follow screen directions
Tape Jammed Clear Printer
Transport. 248B Follow screen directions
WOW Error
[DM475] Clear WOW
Transport. 373E,
378E,
37AC,
37AD Follow screen directions
Mailpiece Too
Heavy [DM475] Clear WOW
Transport. 37AF Follow screen directions
WOW Error
[DM475] Clear WOW
Transport. 37B0,
37B1 Follow screen directions
WOW Calibration
Error [DM475] Call for Service. 37B2 Follow screen directions
WOW Re-zero
Error [DM475] Clear WOW
Transport. 37B3,
37B4 Follow screen directions
Mailpiece Too
[DM475]
...Wide
...Long
...Short
...Thick
...Thin
...Light
...Heavy Clear WOW
Transport SBR
Error Follow screen directions.
If problem persists, clean
the feeder exit sensor
(see Chapter 12- Main-
tenance
).
Mail Transport Error Messages
Occasionally, an error message may display. In most cases, simply
following the on-screen instructions will solve the issue.