Pitney Bowes DM475 - Manual (Page 189)

13-3
13 • Troubleshooting
SV62261 Rev. F
Display Difficult to Read
The display contrast may need adjustment.
1. Press
Menu .
2. Select "Setup".
3. Select "Display Contrast".
4. Select "Increase Contrast" or "Decrease Contrast" to change the
contrast level as necessary. The default is 6 lines (shown below).
5. Select "Accept" to return to Setup menu.
Display Contrast
- l l l l l l +
◄ Increase Contrast
◄ Decrease Contrast
◄ Accept
Symptom Cause Solution
Machine won't
print Machine is in seal-
only mode This mode disables printing. Press
Home to return to Home screen
and resume printing.
Meter Stamp is
incomplete or
streaked; poor
print quality Ink cartridge
needs replacing Replace ink cartridge. See "Replac-
ing the Ink Cartridge" in Chapter 12,
Maintenance
.
Print nozzles
clogged Perform a print purge in an effort to
fix the printing problem See "Clean-
ing the Printer Nozzle" in Chapter
12, Maintenance.
i NOTE: If printer maintenance
fails to correct the problem, call
Pitney Bowes (
see page v ).
Printing Problems