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13 • troubleshooting – Pitney Bowes DM475 User Manual

Page 192

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13 • Troubleshooting

SV62261 Rev. F

.

IMPORTANT:

Do not remove mail without lifting the clearance lever.

To clear stalled envelope in the feeder/WOW area (DM475):

1. Open the feeder/WOW cover.

90°

Feeder/WOW
Cover

Moistener
Assembly

Moistener
Clearance
Lever

2. Raise the moistener clearance lever two clicks to the fully upright

position remove mail under the feeder rollers.

3. If necessary to gain access to the material, push down on the blue

button and slide the moistener assembly out of the deck.

Blue
Button

Moistener
Assembly

Feeding Problems (stalled envelopes)

This manual is related to the following products: