13 • troubleshooting – Pitney Bowes DM475 User Manual
Page 192
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13 • Troubleshooting
SV62261 Rev. F
.
IMPORTANT:
Do not remove mail without lifting the clearance lever.
To clear stalled envelope in the feeder/WOW area (DM475):
1. Open the feeder/WOW cover.
90°
Feeder/WOW
Cover
Moistener
Assembly
Moistener
Clearance
Lever
2. Raise the moistener clearance lever two clicks to the fully upright
position remove mail under the feeder rollers.
3. If necessary to gain access to the material, push down on the blue
button and slide the moistener assembly out of the deck.
Blue
Button
Moistener
Assembly
Feeding Problems (stalled envelopes)