Cisco VPN 3002 - Manual (Page 262)

A-2
VPN 3002 Hardware Client Reference
OL-1893-01
Appendix A Troubleshooting and System Errors
LED Indicators
crash, we ask that you send this file when you contact TAC for assistance. To view the
CRSHDUMP.TXT
file, see Administration | File Management | View, and click on View Saved Log
Crash Dump File .
Configuration Files
The VPN 3002 saves the current boot configuration file (CONFIG) and its predecessor (CONFIG.BAK)
as files in flash memory. These files may be useful for troubleshooting. See Administration | File
Management for information on managing files in flash memory.
LED Indicators
LED indicators on the VPN 3002 are normally green or flashing amber. LEDs that are solid amber or off
may indicate an error condition.
Contact Cisco TAC if any LED indicates an error condition.
VPN 3002 Front LEDs
The LEDs on the front of the VPN 3002 are:
LED Status Explanation
PWR Green Unit is on and has power.
Off Unit is powered off.
SYS Flashing amber Unit is performing diagnostics.
Solid amber Unit has failed diagnostics.
Flashing green Unit is negotiating DHCP or PPPoE.
Green Unit is operational.
VPN Off No VPN tunnel exists.
Amber Tunnel has failed.
Green Tunnel is established.