Toshiba IK-WB11A - Manual (Page 115)

Symptom Cause How to Manage
LAN Connection
Wired Wireless
Cannot send
mail.
•Settings of SMTP,
POP3 server may
not be right.
•Check your SMTP and POP3
server which are provided from
your provider. (^ page 76)
O O
•DNS server setting
may not be right.
•Set your DNS server from your
provider to "Primary" and
"Secondary" in "DNS Settings." (^
page 75)
^Sometimes "primary" is described
as "master" and "secondary" is
described as "slave," but these
meanings are the same.
O O
•Mail sending
conditions are not
configured.
•To send mail, you need to perform
mail sending settings of the
camera. (^ page 59)
O O
Cannot
perform Auto
Time Settings.
•NTP server setting
may not be right.
•The NTP server released on the
Internet may become invalid
without notifying users.
O O
Couldn't
complete
firmware
updating.
•Couldn't complete
the updating
because of network
trouble, the power
has cut off or other
reasons.
•Retry updating firmware by
following steps of "Updating the
Firmware" on page 89.
O O
Cannot solve
the problems.
•Consult with your dealer. O O
Others
When very strong light strikes at the lens, you might see stripe patterns
(smear) on the images, but these are not malfunctions. If this happens, reinstall
the camera in another place, or try to change the direction of the lens.
Sound may not always synchronize with the camera images.
You might hear some motor running noise when you move the lens using
PAN/TILT function while outputting sound. However, this is not a malfunction.
If this happens, try to lower the sound sensitivity from the Admin Menu. For
details, see "Sound Sensitivity Settings" on "General Settings" (^page 72).
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