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Errors and messages(cont.) – Toshiba IK-WB11A User Manual

Page 102

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Errors and Messages(Cont.)

DHCP Client

CODE

Message

2011001 No response

from DHCP

server.

2 0 1

002 Couldn't get

default gateway
address from

DHCP server.

Cause

Network Camera is not

connected to the LAN
properly.

The DHCP server is not
turned ON, or there is no

DHCP server on the
network even though

"DHCP" setting is set to
"ON".

The camera is not on
the same network

segment with DHCP
server.

Couldn't get necessary

information from the
DHCP server.

How to Manage

Make sure that the
Network Camera and

the LAN cable are

correctly connected to

the network.

Make sure that the
DHCP server is turned

on.

If you set the "DHCP"

setting to "OFF," it
means that you are not

using the DHCP Server.
In that case, make sure

to enter correct IP

address and other

information in the

setting menu.

Re-check the DHCP

server settings.

SMTP Client

CODE

Message

Cause

How to Manage

2061001Couldn't send

mail.

■Network Camera and

the LAN are not

connected properly.

■SMTP server and POP3

information are wrong.

■Account information

settings (ID, password)

for POP3 are wrong.

Re-do the "Mail" settings.

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