Toshiba IK-WB11A - Manual (Page 114)

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Symptom Cause How to Manage
LAN Connection
Wired Wireless
Colors of the
images are
poor.
•Monitor color setting
of your PC is set to
16 bit or less.
•Set the monitor color higher than
16bit.
O O
Focus of the
images is
poor.
•The lens cover of the
camera is not clean,
or some dusts are on
it.
•Wipe off the lens with dried cloth. O O
•Distance to an
object is to far.
•The camera cannot focus at close
range (less than 80cm). Use the
camera at the minimum distance
of 80cm or more for IK-WB11A
and 35cm or more for IK-WB01A
from an object.
O O
No sound is
output.
•Java TM 2 Runtime
Environment SE
Ver1.4.2 is not
installed.
•Install Java TM 2 Runtime
Environment SE Ver1.4.2
O O
•Sound volume on
your PC is "0."
•Adjust the volume of your PC. O O
•No microphone is
installed.
•Install commercial microphone (^
Basic User's Guide page 15) to
your network camera.(IK-WB11A
only)
O O
•The microphone you
are using is not a
supported
microphone of IK-
WB11A.
•You can install only condenser
typed monaural microphone. Plug
type has to be monaural 3.5f.
O O
Sound
sensitivity of
your camera is
poor.
•The "Sound
Sensitivity" is set to
"LOW."
•You can adjust the sound
sensitivity at "Camera Settings"/
"General Settings"/"Sound
Sensitivity." The sensitivity
heightens when you set it to
"HIGH."
O O
•The microphone is
facing wrong way.
•Face the microphone of the camera
where you want to gather sound.
(IK-WB11A only)
O O