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Troubleshooting – Kenmore 385.16231 User Manual

Page 114

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Troubleshooting

Condition

Cause

\

Reference

The needle thread
breaks.

1. The needte thread is not threaded properly.

2. The needte thread tension is too tight.
3. The needte is bent or blunt,
4. The needie is incorrectly inserted.
5. The needte thread and the bobbin thread are not set properly

under the presser foot at the start of sewlng,

6. The threads were not drawn to the rear after the previous use.
7. The thread is too heavy or too fine for the needle

Page 28
Pages 30, 32
Page 12
Page 12

Pages 30,40
Page 40
Page 18

The bobbin thread
breaks.

1. The bobbin thread is not threaded properly in the bobbin holder.

2. Lint has collected in the bobbin holder
3. The bobbin is damaged and doesn't turn smoothly.

Page 26
Page 98

Change the bobbin

The needle breaks.

1. The needle is incorrectiy inserted.

2. The needie is bent or blunt.

3. The needle clamp screw is loose,

4. The needle thread tension is too tight

5. The threads were not drawn to the rear after the previous use,
6. The needle is too fine for the fabric being sewn.

Page 12
Page 12
Page 12
Pages 30,32
Page 40
Page 18

Skipped stitches

1. The needie is incorrectly inserted

2. The needle Is bent or biunt

3. The needle and/or threads are not suitable for the work being

sewn

4. A blue needte is not being used for sewing stretch, very fine

fabrics and synthetics.

5. The needle thread is not threaded properly.
6. The wrong needle is used.

Page 12
Page 12

Page 18

Page 18
Page 28
Page 12

Seam puckering

1. The needle thread tension is too tight,

2. The needie thread is not threaded properiy,
3 , The needle Is too heavy for the fabric being sewn.
4. The stitch length is too long for the fabric.

Pages 30, 32
Page 28
Page 18
Page 36

The cloth is not

feeding smoothly.

1. The stitches are too fine ,

2.

- The feed dog is not raised after “drop feed" sewing,

3. The feed dog Is packed with lint,

Pages 30, 32
Page 50
Page 100

The machine

doesn't work.

1. The machine is not piugged in

2. A thread Is caught in the shuttle race,
3. The push-clutch is disengaged.

Page 6
Page 100
Page 24

Patterns are

distorted.

1. The stitch is not balanced.

Page 38

Noisy operation

1. There is thread caught in the hook race.

2, Lint has built up in the shuttle or the shuttle race

Page 100
Page 100

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For customer assistance call or e-mail:

1-877-SEWING-U (1-877-739-4648)

9 am - 4:30 pm, CST, Monday - Friday

support @ kenmore-sewing.com

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