Dell PRECISION 530 - Manual (Page 165)

Solving Problems 165
• Verify the type of network device to which you are connecting the
computer. A hub typically operates at 10 Mbps. A switch operates at 10
or 100 Mbps. Ensure that the network adapter is configured for the
appropriate speed. See the network adapter diagnostics and
configuration utility in the Dell Diagnostics .
Fill out the Diagnostics Checklist as you perform the following steps.
NOTICE: Do not connect a modem cable to the network adapter. Voltage
from telephone communications can cause damage to the network adapter.
1 Determine the type of network adapter you are using.
If you are using a network expansion card, go to step 2 .
If you are using the integrated network adapter, skip to step 3 .
2 Perform the procedure in " Expansion-Card Problems ."
Is the computer operating properly?
Yes. The problem is resolved.
No. Go to
step 4 .
3 Run the Network Adapter Diagnostics from the Dell Diagnostics
menu.
Did any of the tests fail?
Yes.
Contact Dell for technical assistance.
No. Go to step 4 .
4 Run the Network Interfaces tests in the Dell Diagnostics .
Did the tests complete successfully?
Yes. The problem is resolved.
No. Go to
step 5 .
5 Turn off the computer, swap the network cable with a known working
cable, and then turn on the computer.
Is the computer working properly?
Yes. You need a new network cable.
Contact Dell for technical
assistance.
No.
Contact Dell for technical assistance.