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Dell PRECISION 530 User Manual

Page 151

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Solving Problems

151

Test the electrical outlet. Verify that the device is connected to a

working electrical outlet.

Verify that the device is turned on.

Check for interference: electrical appliances on the same circuit or

operating in close proximity to the computer can cause interference.

If the problem still exists after you complete the basic checks, fill out the

Diagnostics Checklist

as you perform the following steps:

1

Enter

system setup

and check the Integrated Devices option settings.

Then exit system setup properly to save the information, and reboot

the computer.

For a serial device, check the Serial Port options; for a parallel device,

check the Parallel Port options. See the device’s documentation for

additional information on port settings and configuration

requirements.
Is the device working properly?
Yes. The problem is resolved.
No. Go to

step 2

.

2

Run the Serial Ports device group and/or the Parallel Ports device group

in the

Dell Diagnostics

.

These device groups check the basic functions of the system board's

I/O

port logic. If a printer is connected to the parallel port, the Parallel

Ports device group tests the communication link between the system

board's I/O port logic and the printer.
Do the tests complete successfully?
Yes. Go to

step 3

.

No.

Contact Dell

for technical assistance.

3

If the problem is confined to a particular application program, see the

application program's documentation for specific port configuration

requirements.

Is the device working properly?
Yes. The problem is resolved.
No. Go to

step 4

.