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Software problems – Dell PRECISION 530 User Manual

Page 203

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Solving Problems

203

Software Problems

Operating system compatibility

• Multiple microprocessor compatibility

• Input errors

• Error messages

• Device drivers

• Memory-resident programs

• Program conflicts

• Memory address conflicts

• Interrupt assignment conflicts

• BIOS recovery utility

This section provides general guidelines for analyzing software problems.
See "

Finding Information and Assistance

" for a list of software resources

available to you from Dell, including drivers, utilities, documentation, and
operating system backups. For detailed troubleshooting information on a
particular application program, see the documentation that accompanied
the software or consult the support service for the software vendor.

If your computer is behaving erratically, back up your files immediately. If
your computer has a tape drive installed, see the documentation that came
with the tape backup software for instructions on performing a backup
operation. Otherwise, see your operating system documentation for
information on backing up data files.

Basic Checks:

Ensure that the application program is compatible with the operating

system installed in your computer and that your computer meets the

minimum hardware requirements needed to run the software. For

more information, see "

Operating System Compatibility

."