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Expansion-card problems – Dell PRECISION 530 User Manual

Page 162

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162

Solving Problems

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Are the date and time correct?
Yes. The problem is resolved.
No. The battery may be defective. Go to

step 12

.

12

Replace the battery

.

Is the battery working properly?
Yes. The problem is resolved.
No. You may have a faulty system board.

Contact Dell

for technical

assistance.

Expansion-Card Problems

If an error message indicates an

expansion-card

problem or if an expansion

card seems to perform incorrectly or not at all, the problem could be a faulty
connection, a conflict with software or other hardware, or a faulty expansion
card. Before you perform the following steps, check the

diagnostic lights

to

see if the specific problem is identified. Also, ensure that a

hardware conflict

does not exist between devices.

Fill out the

Diagnostics Checklist

as you perform the following steps.

CAUTION:

Before you perform this procedure, see "

Safety First—

For You and Your Computer

."

NOTICE:

Before disconnecting a device from the computer, wait 10 to 20

seconds after disconnecting the computer from its electrical outlet. Before
removing a component from the system board, verify that the standby power
light on the system board has turned off. To locate this light, see "

System Board

Components

" or the interior service label.

1

Run the diagnostics provided by the manufacturers of all expansion

cards installed in your computer.

NOTE:

The manufacturers of many expansion cards, such as video,

network interface, and sound cards, provide diagnostics programs. If you
do not have any diagnostics for your cards, go to

step 2

.

Did any of the diagnostics identify a problem?
Yes. Contact the manufacturer of the card(s).
No. Go to

step 2

.

2

Turn off the computer and devices, disconnect them from their

electrical outlets, and wait 10 to 20 seconds.