beautypg.com

System board problems – Dell PRECISION 530 User Manual

Page 174

background image

174

Solving Problems

w

w

w

.d

e

ll

.co

m

|

s

u

p

p

o

rt

.d

e

ll.c

o

m

Is the computer working properly?
Yes. The problem is resolved.
No.

Contact Dell

for technical assistance.

System Board Problems

A system board problem can result from a defective system board
component, a faulty power supply, or a defective component connected to
the system board.

Before you perform the following steps, check the

diagnostic lights

to see if

the specific problem is identified. If a

system message

indicates a system

board problem, fill out the

Diagnostics Checklist

as you perform the

following steps.

CAUTION:

Before you perform this procedure, see "

Safety First—

For You and Your Computer

."

NOTICE:

Before disconnecting a device from the computer, wait 10 to 20

seconds after disconnecting the computer from its electrical outlet. Before
removing a component from the system board, verify that the standby power
light on the system board has turned off. To locate this light, see "

System Board

Components

" or the interior service label.

1

Reboot the computer and run the System Board Devices test group in

the

Dell Diagnostics

.

Did any of the tests fail?
Yes.

Contact Dell

for technical assistance.

No. Go to

step 2

.

2

Turn off the computer and devices, disconnect them from their

electrical outlets, and wait 10 to 20 seconds.

3

Lay the computer on its right side.

4

Open the computer cover

.

5

Ensure that the power cables from the power supply are firmly

connected to the connectors on the system board.

6

Close the computer cover

.

7

Stand the computer upright.