Dell PRECISION 530 - Manual (Page 240)

240 Getting Help
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Before You Call
NOTE: Have your Express Service Code ready when you call. The code helps
Dell’s automated-support telephone system direct your call more efficiently.
Remember to fill out the Diagnostics Checklist . If possible, turn on your
system before you call Dell for technical assistance and call from a
telephone at or near the computer. You may be asked to type some
commands at the keyboard, relay detailed information during operations, or
try other troubleshooting steps possible only at the computer system itself.
Make sure that the system documentation is available.
CAUTION: Before servicing any components inside your computer,
see “ Safety First—For You and Your Computer .”